Finding a professional to repair a roof in Phoenix can be a tiresome process full of contractors who might not be the best fit for the job. Indeed, when it comes to repairing Phoenix roofing, there is very little room for error or miscalculation. It can be the difference between a home full of pests and the natural elements, and one which fends off those things and is energy efficient, fully sustainable, and a joy to live in. Consumers need to know what to ask when hiring an Arizona roofing contractor; there are twelve key things that must be talked about and agreed upon before any job, no matter how big in size and scope, can begin the process of roof repair or replacement.
1. How long have you been in the business?
This is a key question to ask, as a roofing contractor is likely to be better and more efficient at the job if they’ve been on the job for a longer period of time. That’s not to say that amateur Arizona roof repair contractors should be punished, of course, but there is great peace of mind that comes from going with an experienced contractor.
2. Does my roof need repaired or entirely replaced?
Remember that not every roof problem will necessitate the replacement of the entire roof. Actually, most customers in Phoenix and the surrounding areas can probably have just a few shingles or tiles repaired and save a great deal of money in the process. That’s the benefit of the mostly-sunny weather and dry desert heat that characterizes life in the American southwest.
3. What’s wrong with the roof?
It is absolutely essential to know what is wrong with the roof itself, if only for personal reference and to see if multiple contractors agree that the problem is, for example, rotting supports or buckled shingles. Always get the diagnosis in writing, as this is the best way to hold a contractor accountable for their work and methods of repair or replacement.
4. How much will the job cost?
This is probably the first and most obvious question that any homeowner will ask, but it’s worth noting that it should be asked of multiple contractors before a job is given to any one of them. These contractors will fight for the business of homeowners who call them for a quote, and they’ll certainly indicate that their price is “flexible.” At least, the most reputable ones will.
5. How many people will it require to complete the job?
No one enjoys having a large crew of people making noise around and above their home at all hours of the daytime and evening. Be sure to understand how many people will be on the job and understand why it’s important and necessary to employ that many people for a repair.
6. What time do you plan to arrive and depart each day during the repair or replacement job?
This, too, is a quality of life issue when it comes to repairing or replacing a roof. Early arrivals can cut a restful night’s sleep short, and late departures can cut into valuable dinner or family time. Establish an agreeable work schedule and make sure it will be enforced.
7. What kind of warranty or guarantee comes with the service? Is it provided by you, the manufacturer, or both?
Roofing products are generally given a warranty of between fifteen and fifty years, depending on the materials and the method of installation. In some cases, contracting companies will double this protection with an independent warranty policy as long as they get to make the repair. Make sure to understand the terms and length of each program before the job begins.
8. Can you provide me with the manufacturer’s documentation and warranty for the product you’ll be using to repair or replace my roof?
Obtaining the manufacturer’s actual documents will make it plain how the warranty works, as well as show which additional materials and elements are needed for a sound roof repair or replacement. This is a key way to hold contractors accountable for their methods and materials.
9. Can I have contact information for your general manager or the owner of the contracting business itself?
It’s important to discuss the repair with a general manager or business owner, especially because this is the first line of defense (or, indeed, offense) if a job goes awry or if a repair turns out to be faulty.
10. What will be installed or replaced as part of this process?
It’s absolutely essential to know what is being done on the home’s roof, which items will be replied, and how the process will actually proceed while a homeowner is away at work, out on errands, or otherwise unable to monitor the process and make sure it’s going according to plan.
11. What unforeseen problems could arise during this repair, if any?
Sometimes, a contractor proceeds to replace or repair a roof and discovers at the roofing materials themselves have rotted and that they’ll have to greatly increase the scale of the repair. Understand what pitfalls could arise when the repair actually begins, merely as a way to brace for any additional costs or “worst-case scenarios.”
12. What happens if you take longer to complete this job than we originally agreed to?
Contracting jobs don’t always finish on time, so it’s good to understand what will happen in terms of payment, compensation, or other agreeable items if the job takes a few days or weeks longer than the original estimate. This is especially true if unforeseen problems have been discovered with roofing materials or supports.
Be Knowledgeable and Enjoy Fair Treatment.
Contractors have a bad reputation, and it’s largely due to a few bad apples which have, proverbially speaking, spoiled the whole bunch. Most contractors are prompt, highly skilled, efficient, and ready to get the job done ahead of schedule. It’s impossible to know that, however, without asking the right questions. Using the twelve questions presented above, determine if a contractor is worth his fee and proceed with optimistic caution.